Thrill seekers got more than they bargained for during a Sundaytrip to the theme parkCanada’s Wonderland, after boarding a ride called the Lumberjack.

The company describesthe Lumberjack— which opened in 2018 — as having two giant swinging ax pendulums. Riders sit face-to-face in each ax, which swing in 360-degree loops. Riders are fully inverted at the top, reaching heights of up to 75 feet, which is where things took a wrong turn this past weekend, when the ride got stuck upside down.

Canada’s Wonderland sent PEOPLE a statement on the incident, which read:

“The ride remains closed and the investigation is ongoing,” the statement continues. “If you’d like more information on ride safety and why rides sometimes stop, we also havethis backgrounder available online.”

Roberto Machado Noa/LightRocket via Getty

Canada’s Wonderland Entrance in Vaughan, Toronto.Canada’s Wonderland is a 330-acre theme park. It is the first major theme park in Canada and remains the country’s largest

When the ride was upside down, 11-year-old passenger Spencer Parkhouse toldThe CBCthat heinitially thought the pause was part of the ride, but realized it wasn’t planned when others started panicking, someone vomited, and ambulances gathered underneath the swinging axes.

And when the ride started up again, Parkhouse told the CBC that riders couldn’t immediately get off. They had to endure a few more loops for the ride to finish before deboarding, after being stuck for almost 30 minutes.

Lance McMillan/Toronto Star via Getty

person uses their phone to capture visitors taking a spin on the new Tundra Twister ride at Canada’s Wonderland amusement park in Vaughan, Ontario

“The ride kept going and we’re all like, ‘No, please, I don’t want to get stuck again," he said via the CBC.

Spencer’s 15-year-old sister, Mackenzie Parkhouse, said this experience will make her think twice about coming back and exploring the park’s big rides again.

“I’m just thinking, like next time I go to Canada’s Wonderland, am I going to go on these big rides? Because now I’m scared to go on them,” she said.

Visitors take a spin on the new Tundra Twister ride at Canada’s Wonderland amusement park in Vaughan, Ontario

This isn’t the first time something like this has happened.

source: people.com