Last fall ’s update for Apple Watches and iPhones were reckon to make requesting emergency assistance easier and faster , but in one California county , Apple could be interfering with the response operation by bombard local emergency systems with false alarms .
exigency responders in Elk Grove and Sacramento County say they have been receive about 20 calls a twenty-four hours from a single Apple repair and refurbishing site , according to a story fromCBS Sacramento . Since the job set about in October , about 1,600 calls were reportedly made from the facility .
“ We ’ve been seeing these shout for the last four months from Apple , ” Elk Grove police dispatcher Jamie Hudson told CBS Sacramento . “ The times when it ’s greatly impacting us is when we have other emergencies happening , and we may have a dispatcher on another 911 call that may have to put that call on hold to triage the incoming call . ”
Image: Alex Cranz/Gizmodo
allot to the news place , the Sacramento County Sheriff ’s Department Communication Center has also been acquire calls from the Apple facility . The agency has reportedly received about 47 call since the showtime of the year . Sgt . Shaun Hampton of the Sheriff ’s department told the local news outlet that the dispatchers heard voices “ utter about Apple , or gadget , or loosely about upkeep and mending . ”
The Elk Grove facility is Apple ’s chief refurbishing center . In 2013 , Apple open up a second fixing site in Carlisle , Pennsylvania .
In September of last class , Apple release iOS 11 , which has a feature that take a crap it easy for user to make parking brake calls by push the side clitoris five times in quick succession . iPhone user can also call 911 by holding down the volume and side button for a few seconds and swiping across the SOS slider . To call 911 on the Apple Watch , the user just has to take for down the side button and then swipe .
Earlier this calendar month , an Ottawa County , Michigan , dispatchertold a local outletthat his stave get about ten Apple - related emergency misfires a week . Last twelvemonth , theTolland County Mutual Aid Fire Service in Connecticut warned Applethat it was causing a rise in imitation alarms . But the Elk Grove affair seems to be the first time there has been such a glut of pinch calls from a single location .
Apple did not respond to a Gizmodo postulation for comment , but an Apple interpreter told CBS Sacramento , “ We ’re aware of 911 calls originating from our Elk Grove haunt and renovation facility . We take this seriously and we are working closely with local law enforcement to investigate the cause and ensure this does n’t proceed . ”
get ’s hope Apple ’s investigation uncovers a simple answer to this thing — and not a basement full of technicians calling out for help .
[ CBS Sacramento ]
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